Coronavirus Support Group Logo

Info for Volunteers

Organisations Asking for volunteers


NHS logo

NHS Volunteer Responders
(Temporarily suspended On 29/3/20)

NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak. To do this they need an ‘army’ of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. NHS doctors, nurses and other professionals will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer.

You can help by signing up for one or more of the tasks listed below. Once you have registered and checks are complete you will be provided a log-in to the GoodSAM Responder app. Switch the app to ‘on duty’, and you’ll see live and local volunteer tasks to pick from nearby.

This programme enables volunteers to provide care or to help a vulnerable person, which is permitted under the new rules announced by the Government on 23rd March 2020. Volunteers may be asked to show the active task they are responding to if asked.


Volunteers must be 18 or over, and fit and well with no symptoms. Those in higher-risk groups (including those over 70, those who are pregnant or with underlying medical conditions) will be able to offer support by telephone.

Your safety is their priority. The majority of tasks can be undertaken while social distancing and volunteers will receive guidance through their ‘getting started pack’. If you do become ill you can pause your volunteering.

Patient transport drivers will require an enhanced DBS check and will receive guidance to do this role safely, also included within the ‘getting started pack’.

You can sign up at or click the link below.

NHS Community response volunteer

Community Response

This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.

NHS patient transport volunteer

Patient Transport

This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home.

NHS Transport volunteer

NHS Transport

This role involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery.

NHS Check-In and Chat volunteer

Check-in and Chat

This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.

2 - C-19 Covid Symptom Tracker

Kings logos

Take 1-minute to self-report daily,
even if you are well.

Help their scientists identify:

  • High-risk areas in the UK.
  • Who is most at risk, by better understanding symptoms linked to underlying health conditions.
  • How fast the virus is spreading in your area.

Kings app photo
Kings College C-19 Symptom Tracker

Self report Daily. Help slow the outbreak.
Identify those at risk sooner.


Launched on the morning of 24th March, it had 20,000 subscribers within 6 hours and over a million by the end of the week.  Be one of them.

By using this app you’re contributing to advance vital research on COVID-19. The app will be used to study the symptoms of the virus and track how it spreads.

This research is led by Dr Tim Spector, professor of genetic epidemiology at King’s College London and director of TwinsUK a scientific study of 15,000 identical and non-identical twins, which has been running for nearly three decades.

The COVID Symptom Tracker was designed by doctors and scientists at King’s College London, Guys and St Thomas’ Hospitals working in partnership with ZOE Global Ltd – a health science company.

They take data security very seriously and will handle your data with huge respect. Your data is protected by the European Union’s “General Data Protection Regulation” (GDPR). It will only be used for health research and will not be used for commercial purposes. You can read more about how your data will be used, your rights and the steps they take to ensure it’s protected in ther privacy policy or in the Frequently Asked Questions.

3 - Others

red Cross volunteers

We can help you share your kindness with those who need it most

By becoming a Community Reserve Volunteer, you will help your community get back on track in the event of a major local emergency. This may be particularly important right now and we are working with the authorities to support the Covid-19 response in the best possible way.

In the meantime, please sign up to join the BRC’s growing network of volunteers, which we have been building since 2017, with Aviva’s support.

Anyone can become a community reserve volunteer; no specialist skills are required and quick training is provided at the scene. You just need to meet the criteria below.


An umbrella organisation for local suport groups in England, its website offers a tool for finding nearby organisations.

Covid-19 Mutual Aid

About 2,700 grassroots groups have recently sprung up, specifically to help communities during the pandemic and the Covid-19 Mutual Aid website shows you the organisations near you.